To enhance the skills and ability of KELAI stuff, we made an scene exercise about visiting client’s store.
On the morning of Friday, November 29th, 2024, KELAI group call on an Australian store of wood decking & wood plastic composite decking after attending local exhibition. They have a series of discussion about the wood decking, wpc decking and aluminum fence.
Nicholas Tan, KELAI sales manager, leads the KELAI sales group to visit the Australian local decking store. The store’s sales welcome them warmly. After exchanging greetings, the sales manager of store, Yina discusses the wood decking issues with Joan, KELAI sales of wood decking. Around the Australian market and sales situation in wood decking, they have a professional talk. After then, Joan recommends KELAI wood decking boards to Yina according to the Australian market, Yina keeps the samples and wishes to more details in the future.
Next, KELAI wpc decking sales Clover finds store’s purchasing manager Anna to talk about the wpc decking board issues. Anna simply introduce the hot-selling products and local wpc decking market. Knowing about them, Clover introduce their hollow co-extrusion wpc decking board, meeting the Australian wpc deck preference. Nicholas engages the discussion as well. Clover also recommend the wall cladding according to Anna’s request. They have a good conversation.
Then, KELAI sales of aluminum fence, Rainy ask Lora, store’s marketing manager the aluminum fence market of Australian and if they have interest in it. Rainy also bring a sample to the store, and introduce the details of the fence. It is a new area for this store, they talked more. Manager Nicholas also stay there to answer questions.
At the end of the exercise, all the KELAI stuff sit around to review and discuss. Everyone take an active part in the discussion, summarizing the doubts and questions. All of them learn a lot!
