KELAIDECKING always concerns on enhancing our staff’s skills and knowledge. We Create learning opportunities for each staff through regular meetings and training sessions to promote the company’s overall development. The meeting topics mainly including following four contents:
1. About Product
Product is the foundation of kelaidecking’s sales and play a crucial adjective role during the communication with our clients. As a sales representatives , it is very important for us to have a comprehensive understanding of the wood plastic composite wpc products we offer. We regularly engage in product knowledge education to keep abreast of wood plastic composite wpc product collections, features, applications, variations, and the production process and raw materials used, ensuring that we are better equipped to meet the challenge of any issues post-sale.
2. Abut Market
The market is the focal point of Kelaidecking’s sales endeavors. It is necessary for our staff to stay well-informed about industry circumstances changes, such as variances in shipping and global economy, as well as the influence of international affairs on foreign trade sales. We must promptly adapt our marketing tactics and well understand the purchasing policies, buying behaviors, preferences, and service needs of various customer segments.
3. About Client Care
Client care is the first aim of Kelaidecking’s sales operations. Through comprehensive training and background evaluations, we learn how to communicate effectively, focus on customer concerns, make out their needs, and genuinely catch the essence of service to elevate the standard of customer care.
4. About Competitor
The competitors is the valuable learning object. Constantly study on our competitors, help us to identify our strengths and weaknesses, thereby honing our products and sales capabilities.
Kelaidecking team said that the core competence in sales is not lie in working tirelessly, talking incessantly, or rigidly adhering to traditional social norms. Instead, it is found in a deep understanding of the company’s products, mastering their core elements, and integrating this knowledge with an understanding of customers’ underlying needs.
We firmly believe that by continuously enhancing these training areas, our sales team will keep advancing and provide even higher quality service to our esteemed customers.
Attachment Kelaidecking 2024 2nd Quarter Scenario Simulation Event Site
Theme: Marketing moved into the simulation site to revitalize youth sales
